Help & fixes

The five things people ask us most

My printer is not showing in Tally

Your printer lives on your own PC, so the cloud desktop has to be told to carry it across.

Same reason as the printer: your drives have to be carried into the session.

Usually the connection rather than the server. Here is how to tell which.

Four causes cover almost every case. Check them in this order.

Reset it yourself from the sign-in page. The code goes to your registered number.

Message us on WhatsApp with your username and what you are seeing. Someone reads it — this is not a bot.